The responsibilities and duties of Credit Officer or Loan Officer are:
- Evaluating credit applications and applying bank lending policies
- Marketing activities, market bank’s products and services to individuals and firms. Sell high quality bank’s products and services to customers.
- Meet with customer to obtain information for loan applications and to answer questions about the process.
- Analyze customer's financial status, credit, business plan, and property evaluations to determine feasibility of granting loans.
- Explain and consult to customers the different types of loans and credit options that are available and right to customer’s business.
- Work with customer to identify their financial goals and to find ways of reaching those goals.
- Making credit proposal and submit to managers and director boards for verification and recommendation.
- Review relevant contracts to ensure that they are complete and accurate according to policy and credit conditions.
- Prepare the schedule to inspect customer after disburse loan to customer.
- Review and update credit and loan files.
- Handle customer complaints and take appropriate action to resolve them.
- Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.
- Negotiate payment arrangements with customers who have delinquent loans.
- Supervise loan personnel.
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